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Lender in Focus 4.6: Quick Quid complaints and refunds

For a lot of clients trying to get short term installment loans, the borrowing procedure are going to be smooth.

When you look at the most readily useful circumstances, QuickQuid applications are authorized within thirty minutes. Money quickly reaches a customer’s account. Repayments are taken not surprisingly and every thing would go to plan.

Often, things don’t work out quite. Deals aren’t perfect each and every time.

Whilst loan reviews are primarily good, there are lots of QuickQuid complaints become addressed. It is possible to whine by posting reviews, though they are not likely to get a reply.

For the issue become managed precisely, it should be prepared within the way that is right. This implies there are particular actions to adhere to.

All providers of instalment loans must react in a prompt way to complaints.

When you have a bad experience as a QuickQuid consumer, you need to feel the lender’s complaints process.

Exactly How QuickQuid complaints are available

Any client that wants to whine should start with calling QuickQuid straight.

The Complaints Resolution Process enables written or verbal complaints. It is possible to grumble by e-mail or phone.

You really need to get an acknowledgement within 5 times.

QuickQuid is designed to resolve every issue with a ‘mutually acceptable solution’. This might use up to 2 months.

Then you can contact the Financial Ombudsman if you do not receive a response within 8 weeks. You are able to do that if you should be unhappy aided by the reaction you’ve gotten.

Whining into the Financial Ombudsman

The Financial Ombudsman provides a service that is impartial assisting to resolve any dilemmas.

You ought not to produce an issue towards the Ombudsman unless you have been around in connection with QuickQuid. You will need to provide them with to be able to supply a resolution that is satisfactory. Continue reading